At Reelkraft Media, we are committed to delivering high-quality post-production and content services. Due to the custom nature of our work, our refund policy reflects the investment of time and resources into each project.
Once work has commenced on a project, any payments made are non-refundable. We work closely with our clients during the initial agreement and revision phases to ensure that the final deliverables meet the agreed-upon requirements.
If you have any questions or concerns about a project or payment, please refer to your explicit project agreement or contact us directly.